Computers & laptops
Whether it’s a home laptop or an office desktop, we diagnose the problem and get it working again.
- Slow, freezing or crashing computers
- Computers that won’t start or keep restarting
- Virus and malware clean-up
- Updates, drivers and tune-ups
- Advice on repair versus replace
Wi-Fi, NBN & networking
Reliable internet is the foundation for everything else, so we make sure it’s set up properly.
- Router and modem set-up
- Wi-Fi dropouts and dead spots
- NBN connection troubleshooting
- Home and small-office network set-up
- Working with your internet provider on your behalf
Printers & devices
Printers have a special talent for failing at the worst possible moment. We’ll get yours behaving.
- Printer and scanner set-up
- Wireless and network printing
- Fixing “printer offline” errors
- Connecting devices to your network
- Shared printers for small offices
Microsoft 365 & email
Get your email, files and Microsoft apps working smoothly for you and your team.
- Microsoft 365 set-up and user accounts
- Email set-up on computers and phones
- Fixing sign-in and sync problems
- Shared mailboxes and calendars
- Getting new staff started, and leavers tidied up
Cybersecurity & safety
Practical protection that stops the most common problems, without making life harder.
- Stronger passwords, password managers and passkeys
- Multi-factor authentication set-up
- Antivirus and device protection
- Spotting phishing and scam messages
- “I think I’ve been hacked” help
Backups & data protection
A good backup turns a disaster into an inconvenience.
- Cloud and external-drive backups
- Automatic backups for home or business
- Checking your backups actually work
- Recovering files after a failure
- Moving data to a new device
Software set-up
Install it, configure it and make it work the way you need.
- Installing and configuring software
- Business application set-up
- Licence and account issues
- Removing software that’s causing trouble
- Showing you how to get started
New device set-up
Start with a new device that’s ready to go, with your files and settings carried across.
- New computers, laptops and tablets
- Transferring files and settings
- Phone and email set-up
- Safe set-up of accounts and updates
- Disposing of or wiping old devices safely
General troubleshooting
If it’s tech-related and it isn’t working, start here.
- Problems you can’t quite describe
- “It was working yesterday” mysteries
- Smart home and connected devices
- Second opinions on quotes from others
- Plain-English advice before you buy
Tech playing up? Tell us about it.
Describe the problem in plain English. We’ll let you know the best way to get it sorted.