COMMON PROBLEMS
Sound familiar?
⌁“The Wi-Fi keeps dropping out.”Routers, NBN and dead spots
▢“My laptop is painfully slow.”Slow, frozen or won’t start
◉“The printer won’t print.”Set-up and connection problems
✉“I can’t get into my email.”Email and Microsoft 365
⛨“I think I clicked something bad.”Scams, viruses and account safety
＋“I’ve got a new device.”Set-up and moving your files across
HOW WE HELP
Remote first. Onsite when it’s needed.
Many problems can be solved over a secure remote session without anyone having to leave home. For things that need hands on, such as routers, cabling or hardware, we can arrange a visit where we’re able to reach you.
Tell us what’s happening →✓ Remote support, wherever you are in Australia
✓ Onsite visits to your home or home office
✓ Everything explained in plain English
✓ Cost and approach agreed before work starts
WORKING FROM HOME?
Your home office deserves reliable tech too.
A solid Wi-Fi connection, secure accounts and a backup you can trust make working from home far less stressful. We can set it all up so you can get on with your day.
Stable Wi-Fi and network set-up
Secure email and accounts
Backups for important files
Printers, webcams and other kit
Staying safe with remote support. A remote session only happens when you’ve asked for help, and you can watch what we do the whole time. Be cautious of anyone who phones or messages you out of the blue claiming there’s a problem with your computer. That’s a common scam.
Ready to get it sorted?
Describe the problem in plain English. We’ll let you know the best way to get it sorted.